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BMW loves its customers!!!


I posted a question regarding an issue with my car's dashboard on bimmerfest.com message boards. I received a call from BMW Customer Relations, wanting to know if they could be of any help to me. The lady was very nice and kept in touch with me routinely to see if my local dealership had resolved my problem. I had mentioned to her I was expecting a baby. After the birth, BMW sent me a cute teddy bear and bib pictured here. I am very happy with their service and it really shows that they value their customers. I bought my car in 2004! A year and a half later - they still appreciate your business!
 

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Login to find out (January 8, 2006 at 1:09pm)
Bostongirl - I hope you reported that service guy. If I have the smallest issue with any employee, I take it to the top.
 
Login to find out (January 7, 2006 at 9:57pm)
What brand are you with now?
 
Login to find out (January 6, 2006 at 6:49pm)
Yes they do. We still get letters from BMW all the time eventhough at present we dont own a BMW. I use to autocross the E46. I get invites to these really cool track events sponsored by BMW. I just wish I had the time to go.
Its these little things that make you want to stick to a brand.

The brand I am with right now treats us like royalty. One of the cars I owned was a limited edition; only 1500 made. I use to get such cool stuff from the company.
You cant get that from a company like Honda, Toyota etc.

Anyway congratulations on the baby and hope you enjoy the lovely gift from BMW.