MAXJobPostingAugust 18, 2005 MAXIMUS Recruiting
ENROLLMENT SERVICE REPRESENTATIVES

The MAXIMUS Virginia Enrollment Broker Services office in Richmond VA seeks qualified individuals to fill Enrollment Service Representative positions.Responsibilities will include, but not limited to the following: ?Responds to and manages HelpLine calls, provides responses to questions, and refers callers in the event of problems or concerns.? Assists clients in choosing a managed care plan.? Maintains updated knowledge of the Virginia Enrollment Broker Services Project and the Virginia Medicaid Program. ? Maintains updated knowledge of managed care plans that are available to clients.? Performs data entry as required.? Reports any issues, concerns, and/or problems to the Lead Enrollment Service Representative.? Assists clients in enrolling/disenrolling in managed care plans.? Performs other duties as may be assigned by management. The ideal candidate will possess:Experience dealing with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; and ability to work as a team member, as well as independently.MAXIMUS offers:Competitive salaries and bonuses; significant growth opportunities; and a comprehensive benefits package, including an Employee Stock Purchase Plan, 401k matching contributions, health, life, LTD, dental, vision and more.Please e-mail your inquiries to Yvonne Williams ?Take advantage of the MAXIMUS Employee Referral Program by sending us qualified candidates.?Please contact your HR Representative for further information.Equal Opportunity Employer



MAXJobPostingAugust 18, 2005 MAXIMUS Recruiting
DATABASE ANALYSTThe Enterprise Solutions Division in Alexandria VA seeks a qualified individual to fill a Database Analyst position.Responsibilities will include, but not limited to the following:? Coordinates the linkage of data elements from existing data sources or datasheets required to calculate values for established units of measure within a JAVA-based application supporting an Oracle database environment.? Assists in identifying appropriate data repositories and procedures for the manual and automated transfer of measure data by third-party measure reporters.? Coordinates the development of algorithms to convert raw data to units of measure values as applicable. Reviews, enhances, and debugs data packages to interface with data warehouse.? Develops reports for client to support decision-making process.? Maintains documentation identifying current and intended linkages for all data sources.? Performs other duties as may be assigned by management.The ideal candidate will possess:Bachelors degree from an accredited college or university, or 3 to 5 years of experience with IT; a working knowledge of Army command structures and organization; an exposure to Army legacy database systems particularly those related to readiness determination and reporting (Unit Status Reporting / USR and Monthly Readiness Reports / MRR); strong knowledge of SQL or PL/SQL; working knowledge of JSP; experience in TO& E type units (combat) and requires qualification for a TOP SECRET security clearance; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. MAXIMUS offers: Competitive salaries and bonuses; significant growth opportunities; and a comprehensive benefits package, including an Employee Stock Purchase Plan, 401k matching contributions, health, life, LTD, dental, vision and more.Please e-mail your inquiries to Tracey Betton ?Take advantage of the MAXIMUS Employee Referral Program by sending us qualified candidates.?Please contact your HR Representative for further information.Equal Opportunity Employer





MAXJobPostingAugust 18, 2005 MAXIMUS Recruiting
CLINICAL CASE MANAGER IIIThe Health Operations Group Western Division in Rancho Cordova CA seeks a qualified individual to fill a Clinical Case Manager III position.Responsibilities will include, but not limited to the following:? Provides leadership for the Case Management Team.? Serves as liaison for assigned Board/Committee and their designee (DPM, DEC Case Consultant, DEC Chair).? Responds to incoming calls on the toll-free line, as needed, and weekend/holiday calls on a rotating basis with other Diversion Program staff.? Prepares applicant Entry Agreements and participant recovery contracts, and ensures delivery of all applicant, contract, transition materials, etc.? Conducts assessment and reassessments of impaired health professional licensees.? Evaluates incoming information submitted by treatment providers, facilities, participants, and labs to monitor participant?s progress and compliance with the recovery contract.? Contacts the participant, the appropriate Board/Committee (or their designee) or treatment providers, facilities and labs in response to participant non-compliance with the recovery contract.? Ensures time requirement are met in regard to all Diversion Program policies, procedures and contract performance standards.? Compiles, produces, reviews and ensures timely distribution of the History and Profile (H& P) reports prior to submission to Diversion Program Managers (DPMs).? Reviews Monthly Compliance/Non-Compliance reports and letters, as well as other reports and correspondence as required.? Produces other reports and letters as requested, including the ?Letter of Successfully Completion.?? Attends and presents clinical case input at DEC and reviews committee meetings.? Attends and presents at other meetings as required, including educational presentations and conferences.? Engages in quality assurance monitoring and evaluation for the Diversion Program as necessary.? Performs other duties as may be assigned by management. The ideal candidate will possess:Bachelors degree from an accredited college or university nursing program; at least 5 years experience in case management for treatment of substance abuse and/or mental illness; must be a Registered Nurse with a current clinical license to practice in California in one of the following capacities: Psychologist, Social Worker, Marital and Family Therapist, Nurse or Certified Alcohol and Drug Abuse Counselor with appropriate credentials; no disciplinary action against license; must have Class C Driver?s License, reliable vehicle, proof of insurance, and ability to defray expenses while traveling throughout the state in a dependable and punctual manner; computer literacy; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.MAXIMUS offers:Competitive salaries and bonuses; significant growth opportunities; and a comprehensive benefits package, including an Employee Stock Purchase Plan, 401k matching contributions, health, life, LTD, dental, vision and more.Please e-mail your inquiries to Sarah Viegas ?Take advantage of the MAXIMUS Employee Referral Program by sending us qualified candidates.?Please contact your HR Representative for further information.Equal Opportunity Employer



MAXJobPostingAugust 18, 2005 MAXIMUS Recruiting
PROJECT MANAGER FOR CALL CENTER/ENROLLMENTThe Georgia Healthy Family Project in Atlanta GA seeks a qualified individual to fill a Project Manager for Call Center/Enrollment position.MAXIMUS is the chosen Enrollment Broker for The Georgia Healthy Families Project, a state initiative to transition low-income health care recipients into managed care to enhance the health care services provided to the citizens of Georgia. As the Enrollment Broker MAXIMUS will provide education, outreach and enrollment services to help members make informed decisions when choosing a Care Management Organization and a Primary Care Provider. In addition, MAXIMUS will provide high quality customer service by operating our Customer Contact Center including a call center and web based transactions, to quickly and accurately respond to customer inquiries. MAXIMUS is committed to helping the citizens of Georgia make an informed and seamless transition into managed care.MAXIMUS seeks a Call Center/Enrollment Project Manager to fully support the Georgia Healthy Families Enrollment project. The Call Center/Enrollment Project Manager will lead MAXIMUS efforts in fulfilling obligations to enroll members in Care Management Organizations (CMOs) by overseeing a 150 seat call center as well as document control, imaging and data entry functions. The individual will ensure that MAXIMUS is in compliance with all applicable contract requirements in regards to state, local and federal regulations, as well as the terms and conditions of the RFP and proposal. The individual will manage an operational staff of enrollment and customer care supervisors. This includes the development of staff performance goals and metrics. We seek candidates that have a bachelor?s degree, preferably in the field of health of social services. A Masters degree in a related field is preferred. The most qualified candidate will have 5-10 years of demonstrated experience in call center environment, at least 5 of those in a management capacity. The successful candidate will have knowledge of telecommunications systems including IVR, Predictive Dialer and ACD. The candidate should possess proven supervisory skills and demonstrate the ability to manage staff resources to ensure that all performance metrics are met. Qualified candidates must have working knowledge of Medicaid or children?s health care. Strong written and verbal communication skills are required. Organizational and multitasking skills are a must. Proficiency with all Microsoft Office suite is required. MAXIMUS offers:Competitive salaries and bonuses; significant growth opportunities; and a comprehensive benefits package, including an Employee Stock Purchase Plan, 401k matching contributions, health, life, LTD, dental, vision and more.Please e-mail your inquiries to David Ong ?Take advantage of the MAXIMUS Employee Referral Program by sending us qualified candidates.?Please contact your HR Representative for further information.Equal Opportunity Employer